Queuing Model Excel30 - Download
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Publisher Description
The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the cost to operate customer service points. Queuing models are used extensively in call centers, toll booth operations and situations where a there is a queue for service including, counter staff, service staff, call response staff or maintenance staff. They can be applied in any business providing a customer service function. The model will calculate the optimum number of service points and allow you to test alternatives by manually inputting service point numbers. Additional results include the average number of customers waiting in the queue, their average waiting time, and service point (staff) utilization. The Total Cost Chart plots total cost verses number of service points to display the impact of changes in service point numbers.
About Queuing Model Excel
This Project Management program is available in English. It was last updated on 29 September, 2026. Queuing Model Excel is compatible with the following operating systems: Other, Windows.
The company that develops Queuing Model Excel is Bizpep. The latest version released by its developer is 30.
The download we have available for Queuing Model Excel has a file size of N/A. Just click the green Download button above to start the downloading process. The program is listed on our website since 2010-04-29 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the Queuing Model Excel as malware if the download link is broken.
How to install Queuing Model Excel on your Windows device:
- Click on the Download button on our website. This will start the download from the website of the developer.
- Once the Queuing Model Excel is downloaded click on it to start the setup process (assuming you are on a desktop computer).
- When the installation is finished you should be able to see and run the program.
Program Details
System requirements
Download information
Pricing
Version History
version 30
posted on 2010-04-29
Evaluation Mode with Excel 2007 and Excel 97-2003 versions.
version 2.0
posted on 2001-07-16
Disclaimer
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